University of Huddersfield Logo

Applied Sciences Student Guidance Office

During your time at university, there might be occasions when you need support or guidance on non-academic matters and our Student Guidance & Support Officer, Katie Jeffrey, is on hand to help.

Katie Blow Katie can offer advice and practical support on a wide range of matters that might be causing you to struggle with your studies. She will give you space to talk about the issues that are affecting you; you’ll be able to explore your options and discuss ways of managing the situation going forward. Katie will also be able to put you in touch with other services if you need additional help and advice.

‘Lots of students encounter problems with a whole variety of things during their studies and it's ok to ask for help. No problem is too big or too small and if I can't help you myself, I'll find someone who can help you.’

Katie Jeffrey can be found in JP2/09 in the Joseph Priestley Building. Unless she is in a meeting with another student or staff member, she is available to meet with you from 9-5 Monday to Friday during term time. However please bear in mind; Katie will close for lunch between 12.30-13.00 each day.

During busy periods please use the signs on the office door as a guide for appointment availability that day.

To book an appointment to see Katie or for any enquiries please email sapp.student.support@hud.ac.uk or call 01484 471037

For immediate help or out of hours support

Frequently Asked Questions

What can I talk to you about?

I can offer students support with issues that are having an impact on their studies, general wellbeing or time at Huddersfield including (but not limited to)

  • Welfare, Stress & Anxiety
  • Disability concerns and awareness
  • Suspension of studies
  • Money matters
  • Accommodation
  • Extenuating Circumstances & Extensions advice

Do I need to book an appointment?

Not always, but it is advised. It may be possible at quiet times to see me straight away, but be aware that there will be time when I am very busy.

If you book ahead then we can ensure that I have enough time set aside for you, I can ensure I am the right person for you to speak to and be prepared to help you in the best way possible.

How is this different from the Student Support Office?

The staff in the School Student Support Office are available to help you with many aspects of administration whilst you are a student at the University. The team is on hand to help you with queries relating to, amongst other things, your modules, timetabling, attendance monitoring and academic record.

The role of the Guidance Office is to provide students with alternative pastoral support to their Personal Tutors, if there an issue is having an impact on your academic studies and you are unsure of where to go for help, the Guidance Office can help you understand the options available.

For information regarding Extenuating Circumstances please log in through the Student Portal. The School Student Support Office contact for extenuating circumstances is Emma Clark (01484 473758).

For enquiries relating to attendance monitoring please email sapp.attendance.monitoring@hud.ac.uk

For enquiries relating to your timetable please email sapptime@hud.ac.uk.

If you are not sure where you need to go, you can always ask Katie and she will help you find out.

How is this different from the Academic Skills Tutors?

The University’s Academic Skills Tutors are here to help you strengthen your research, problem-solving, time-management and other study skills. Their focus is to support students in becoming independent learners and thinkers.

The role of the Guidance Office is to provide students with alternative pastoral support to their Personal Tutors, if there an issue is having an impact on your academic studies and you are unsure of where to go for help, the Guidance Office can help you understand the options available.

If you are not sure where you need to go, you can always ask Katie and she will help you find out.

Why might I be asked to see you?

If the School becomes concerned for your welfare due to low attendance in courses, you will be asked to meet with me so that I can ensure that you are okay and make sure you are given appropriate support to help deal with any problems that have arisen.  I can also help to get you back on track with your work load and attendance.

Another reason you may be asked to meet with me is to discuss your Personal Learning Support Plan in particular relation to Exam arrangements, this is to ensure you understand what the plan advises and how the School can support you.

The awards winner 2012, 13, 14, 15
University of the year 2013
QS 4 Star Logo
Athena Swan Bronze Award

VAT registration number 516 3101 90

All rights reserved ©