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We employ a large group of Student Associates to answer your enquiries. All our Student Associates are current students at the University. We find that their knowledge of the University is vast and should really help you during your time here. They represent many different courses, nationalities and backgrounds.

We recruit new Student Associates fairly regularly. It’s a great environment to work in with the opportunity to develop transferrable skills that will serve you well when you are looking for permanent employment. When we are recruiting we advertise our student vacancies on JobShop.

We also have a small team of permanent staff who will be more than happy to help you. You can be sure that you will get a friendly and helpful service from them.

The iPoint is managed by our Customer Support Manager, Kathryn Hobson. She’d be more than happy to hear from you if you have any comments about the service or ideas of how to improve it further.


The iPoint desk in Student Central with its Customer Support Assistants holding 'Ask me' signs smiling.
The awards winner 2012, 13, 14, 15
University of the year 2013
QS 4 Star Logo
Athena Swan Bronze Award

VAT registration number 516 3101 90

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