Applied Sciences Student Guidance Office

During your time at university, there might be occasions when you need support or guidance on non-academic matters. The school has a Student Guidance & Support Officer Caroline Milne who can offer advice and practical support on a wide range of matters that might be causing you to struggle with your studies.

University can be an exciting time, the start of a new journey, a new chapter in your lives. Though this new chapter is a positive one, it is a change that can bring challenges you may not have anticipated.

During your journey you may face challenges/difficulties in your mental, social and physical health that begin to impact on your studies. Existing difficulties that have not previously affected your studies may be exacerbated causing you stress and anxiety.

Booking an appointment with Caroline will give you a space to explore the difficulties that are affecting you, problem solve and signpost you to other specialist services as appropriate.

‘The university has a robust support system for all students and we do not want you to suffer in silence. I want to encourage you to talk about any difficulties you are experiencing as soon as you can. The sooner you seek help the less likely your difficulties will impact on your studies’

Caroline Milne’s office is in JPG/21 located in the Joseph Priestley Building.

Email: sapp.student.support@hud.ac.uk

Telephone: 01484471037

0r 01484472681

Appointments available : Mon-Wed (10am-3pm)

Drop in available for urgent concerns- Please note during busy times you may be asked to make an appointment

What support can you offer?

I offer support with anything that is impacting on your studies which can include:

  • Wellbeing (mental health, physical health, social health)
  • Stress, anxiety, low mood
  • Gender identity
  • Disability concerns and awareness
  • Support for international students
  • Suspension of studies
  • Extenuating circumstances & Extensions advice
  • Accomodation
  • Money matters
  • Attendance issues

Do I need to book an appointment?

Not always, but it is advised. It may be possible at quiet times to see me straight away, but be aware that there will be time when I am very busy.

If you book ahead then we can ensure that I have enough time set aside for you, I can ensure I am the right person for you to speak to and be prepared to help you in the best way possible.

How is this different from the Student Support Office?

The staff in the School Student Support Office are available to help you with many aspects of administration whilst you are a student at the University. The team is on hand to help you with queries relating to, amongst other things, your modules, timetabling, attendance monitoring and academic record.

The role of the Guidance Office is to provide students with alternative pastoral support to their Personal Tutors, if there an issue is having an impact on your academic studies and you are unsure of where to go for help, the Guidance Office can help you understand the options available.

For information regarding Extenuating Circumstances please log in through the Student Portal. The School Student Support Office contact for extenuating circumstances is Emma Clark-Smith (01484 473758).

For enquiries relating to attendance monitoring please email sapp.attendance.monitoring@hud.ac.uk

For enquiries relating to your timetable please email sapptime@hud.ac.uk.

If you are not sure where you need to go, you can always ask Caroline and she will help you find out.

How is this different from the Academic Skills Tutors?

The University’s Academic Skills Tutors are here to help you strengthen your research, problem-solving, time-management and other study skills. Their focus is to support students in becoming independent learners and thinkers.

The role of the Guidance Office is to provide students with alternative pastoral support to their Personal Tutors, if there an issue is having an impact on your academic studies and you are unsure of where to go for help, the Guidance Office can help you understand the options available.

If you are not sure where you need to go, you can always ask Caroline and she will help you find out.

Why might I be asked to see you?

If the School becomes concerned for your welfare due to low attendance in courses, you will be asked to meet with me so that I can ensure that you are okay and make sure you are given appropriate support to help deal with any problems that have arisen.  I can also help to get you back on track with your work load and attendance.

Another reason you may be asked to meet with me is to discuss your Personal Learning Support Plan in particular relation to Exam arrangements, this is to ensure you understand what the plan advises and how the School can support you.