How to put your entitled DSA support in place

Find out more about how to put your entitled DSA support in place using your DSA2 entitlement letter.

 

How to put your entitled DSA support in place

What is a DSA2 entitlement letter?

Once you have attended your Study Needs Assessment, you will receive a DSA2 entitlement letter within around 10 working days of the funding body receiving your Study Needs Assessment report. Take the time to read every page of your DSA2 entitlement letter. It will tell you:

  • What support and/or equipment you are entitled to from DSA.
  • Who the suppliers of the support and/or equipment are.
  • How to access this support and/or equipment.


Your DSA2 entitlement letter will be split into different sections. You may see all of these sections, or only a few. This is dependent on what type of support you are entitled to. These sections cover:

  • Specialist equipment allowance.
  • Non-medical helper allowance.
  • General allowance.
  • Travel allowance.


Specialist equipment

If you are entitled to specialist equipment, for each item, you will see:

  • The item details.
  • Who the supplier is.
  • The supplier’s contact details.
  • Your quote number.
  • The amount that you will pay the supplier. This may be £200 if you are contributing towards the cost of a laptop.
  • The amount that the funding body will pay the supplier.

To access your specialist equipment:

  • Contact the supplier using their contact details.
  • Let them know that you would like to access your equipment and organise the £200 laptop contribution if required.
  • Provide them with your quote number and a copy of your DSA2 entitlement letter.
  • The supplier will then arrange the delivery of your equipment. Your equipment includes insurance. As soon as you receive your equipment, you must familiarise yourself with the terms and conditions of this insurance.

The Hardship Fund: The University offers support to some students who are asked to pay £200 towards the cost of a laptop. The support comes from the Hardship Fund, which is administered by the University’s Student Finance Office. You can contact this team on studentfinancialsupport@hud.ac.uk or ask your Disability Adviser for more information about the fund, whether you would qualify for support and how to apply.

 

Specialist ergonomic equipment

If you have been recommended specialist ergonomic equipment, you will undergo a separate assessment from your initial Study Needs Assessment. A separate report will be sent to the funding body, and you will receive an updated DSA2 entitlement letter with details on how to access this specialist ergonomic equipment.

 

Non-medical helper

If you are entitled to non-medical helper support, for each item, you will see:

  • The item details, such as a support worker. This may also include training for assistive software if applicable.
  • Who the supplier is.
  • The supplier’s contact details.
  • The duration of this support.
  • The amount that the funding body will pay the supplier.

To access your non-medical helper support:

  • Contact the supplier using their contact details to let them know that you would like to arrange your support.
  • Once the initial contact has been made, you can then discuss availability and any other arrangements needed to access your non-medical helper support.

If you are entitled to any non-medical helper support where the supplier is the University of Huddersfield, get in touch with or look out for emails from the Learning Support Team at learning.support@hud.ac.uk.

If you are entitled to assistive software training and the supplier is the University of Huddersfield, get in touch with or look out for emails from HudStudy at hudstudy@hud.ac.uk. It is important that you access this training as soon as possible in order to get the most out of your support.

 

General

For each item of support, you will see:

  • The item details.
  • The amount of money that is available to you.

To access your support:

  • Purchase any items listed.
  • Submit your reimbursement claims along with copies of your receipts to the funding body.
  • The funding body will reimburse the amount directly to your bank account once the claim has been processed.

If you are entitled to help with printing and/or photocopying costs, you will need to submit your receipts of any printing and/or photocopying that you do to the funding body in order to be reimbursed for any costs. The University library can issue you with a printout of your printing history, which can act as a receipt.

 

Travel

If you are entitled to help with travel costs, you will pay what the equivalent public transport cost of your journey is, and the funding body will pay the rest.

If you are using taxis, you will see:

  • The travel agreed between, which will tell you the agreed journey between your home or accommodation and the University.
  • The number of journeys per year (which may be single journeys or return journeys).
  • The taxi cost.
  • The equivalent public transport cost, which is the amount that you will pay.
  • The amount that the funding body will pay towards the cost of the journey.

To arrange the taxi travel costs:

Depending on the number of journeys, or your funding body, you may need to do one of the following:

  • Contact a licensed local taxi firm asking them to set up an account with the funding body. They can then claim back the DSA contribution to the cost of the journeys directly from the funding body. You will need to arrange how to pay your contribution for each taxi journey directly to the taxi company.
  • Or, you may need to keep your receipts for each journey and send them to the funding body, who will reimburse you for the amount agreed for each journey.

If you are using your own vehicle, the funding body will pay a set cost per mile of your journey, which you will be reimbursed for minus the cost of the equivalent public transport journey. A detailed breakdown of the costs and how to claim back these costs will be specified on your DSA2 entitlement letter.

 

Further information

To find out more about DSA, take a look at the rest of the information on the step-by-step guide, or visit our useful links page

If you need any further assistance, please email Disability Services at disability@hud.ac.uk.