Support in exams

There are times when the impact of an ongoing disability or condition can affect performance in an exam. Here are some examples which demonstrate why adjustments may be necessary:

  • Difficulties in keeping your concentration over a sustained time period due to mental health issues or a specific learning difficulty.
  • The need to take regular breaks if you experience high levels of pain when remaining seated for long periods.
  • Issues in producing a handwritten script at the speed required.
  • The need for access to food and drink due to diabetes or another condition.
  • It takes longer to read and absorb information on the exam script.
  • You need information in an alternative format such as larger print.

If you feel you need some additional support, the University may be able to put in place some adjustments for your exams such as additional time, the use of a computer rather than handwriting, the exam paper in an alternative format or the provision of a support worker. 


What should I do next? 

Please book an appointment with a Disability Adviser as soon as possible. You will need to provide evidence of your disability which can be in the form of a letter from your GP, an educational psychologist assessment or a report from a medical or clinical practitioner.  You will also need to register with the service which you can do by completing the registration form.  

You need to provide evidence by 8 December 2020 for support to be put in place for any exams in January 2021. 


How do I book an appointment? 

To make an appointment with a Disability Adviser, please contact iPoint: 

  • Visit them in person in Student Central   
  • Call them on 01484 471001  
  • Email

Appointments are currently offered via telephone or video. Please pass on your availability and whether you’d prefer a telephone or video appointment. If you’d prefer a telephone appointment, please include the best telephone number to reach you on.


What if I have already been in contact with Disability Services? 

If you already have a Personal Learning Support Plan (PLSP) in place which states the support you require in exams; you do not need to contact Disability Services but check with your academic school that they are aware of your exam adjustments.  


If you have any general enquiries about exam support, please email with the subject 'Exam Support'.