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Let us know what you think about our service

We are committed to providing you with excellent service, and we invite your feedback to help us to improve what we do.  

We recognise however that sometimes we may not always provide the high level of service that we promise.

If you would like to take up any matter you think is unsatisfactory about the service you have received from us, please refer to our simple-to-use complaints procedure.

We promise that we will deal with your complaint as quickly as possible, in confidence, keep you updated, and look at the pattern of complaints to identify areas where we need to improve.

Not satisfied with our response?

If you are not satisfied with how we have dealt with your feedback, please contact our Head of Customer Services, Lorraine Noel.

The awards winner 2012, 13, 14, 15
University of the year 2013
QS 4 Star Logo
Athena Swan Bronze Award

VAT registration number 516 3101 90

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