Computer system availability

Service Current availability Planned maintenance start time Estimated maintenance end time
Achiever CRM Upcoming planned IT service maintenance 15/12/2018 08:00 15/12/2018 17:00
Agresso Upcoming planned IT service maintenance 15/12/2018 10:00 15/12/2018 14:00
ASIS Upcoming planned IT service maintenance 15/12/2018 10:00 15/12/2018 12:00
Calm Archive Upcoming planned IT service maintenance 15/12/2018 08:00 15/12/2018 17:00
Campus Network Normal service 01/01/0001 00:00 01/01/0001 00:00
Dynamics Upcoming planned IT service maintenance 15/12/2018 08:00 15/12/2018 17:00
Estates (Planon) Upcoming planned IT service maintenance 15/12/2018 08:00 15/12/2018 17:00
High Performance Computing Normal service 01/01/0000 00:00 01/01/0000 00:00
HR Systems Upcoming planned IT service maintenance 15/12/2018 11:30 15/12/2018 13:00
HudStream (Panopto Lecture Capture) Upcoming planned IT service maintenance 15/12/2018 20:00 15/12/2018 23:00
Internet connectivity Upcoming planned IT service maintenance 16/12/2018 18:00 17/12/2018 00:00
Library Systems Upcoming planned IT service maintenance 15/12/2018 11:00 15/12/2018 13:00
Mobile Device Management system Upcoming planned IT service maintenance 15/12/2018 08:00 15/12/2018 17:00
My Details/My Students Normal service N/A N/A
Partner services Normal service N/A N/A
SAN Normal service N/A N/A
Scientia Upcoming planned IT service maintenance 15/12/2018 10:00 15/12/2018 11:00
Self Service Password System Upcoming planned IT service maintenance 15/12/2018 10:30 15/12/2018 11:30
Skype Normal service 01/01/0001 00:00 01/01/0001 00:00
Sports Centre Membership and Fitness Class booking system Upcoming planned IT service maintenance 15/12/2018 11:00 15/12/2018 13:00
Staff email Normal service N/A N/A
Staff File System Access Normal service N/A N/A
Staff Hub Normal service N/A N/A
Staff mail Upcoming planned IT service maintenance 15/12/2018 08:00 15/12/2018 17:00
Staff Network Login Emergency IT service maintenance 01/01/0001 00:00 N/A
Staff NetworkLogin Upcoming planned IT service maintenance 15/12/2018 08:00 15/12/2018 09:30
Staff printing Upcoming planned IT service maintenance 15/12/2018 09:00 15/12/2018 10:00
Student desktop applications Upcoming planned IT service maintenance 15/12/2018 08:00 15/12/2018 10:00
Student e-mail Normal service 01/01/0001 00:00 01/01/0001 00:00
Student File System Access Normal service 01/01/0001 00:00 01/01/0001 00:00
Student Hub Normal service N/A N/A
Student Lab Printing Upcoming planned IT service maintenance 15/12/2018 08:00 15/12/2018 10:30
Student Labs Normal service N/A N/A
Student Network Login Emergency IT service maintenance 01/01/0001 00:00 N/A
Student NetworkLogin Upcoming planned IT service maintenance 15/12/2018 08:00 15/12/2018 09:30
Students Union till transaction server Upcoming planned IT service maintenance 15/12/2018 08:00 15/12/2018 17:00
SU Till Transaction Server Normal service N/A N/A
Summon Normal service N/A N/A
Telephones Normal service 01/01/0001 00:00 01/01/0001 00:00
Terminal Four Upcoming planned IT service maintenance 15/12/2018 08:00 15/12/2018 17:00
TopDesk Normal service 01/01/0000 00:00 01/01/0000 00:00
UniConnect Upcoming planned IT service maintenance 15/12/2018 08:00 15/12/2018 18:00
UniDesktop Upcoming planned IT service maintenance 15/12/2018 08:00 15/12/2018 10:00
UniLearn Upcoming planned IT service maintenance 15/12/2018 08:00 15/12/2018 18:00
UniShare Normal service N/A N/A
UniTube Upcoming planned IT service maintenance 15/12/2018 08:00 15/12/2018 18:00
University web site Normal service 01/01/0000 00:00 01/01/0000 00:00
Voicemail Normal service 01/01/0001 00:00 01/01/0001 00:00
Web Services Upcoming planned IT service maintenance 15/12/2018 08:00 15/12/2018 17:00
Wireless Network Normal service N/A N/A
Wisdom Upcoming planned IT service maintenance 15/12/2018 10:00 15/12/2018 11:00

To report a problem, please contact IT Support:

Within the University dial 3737

From outside the University dial 01484 473737

Staff IT Support is available 24/7

internal e-mail:
IT Support

external e-mail
it.support@hud.ac.uk