Support contacts

University contacts

• Eligibility queries 
  If you have queries about your eligibility for a Laptop Bursary related to your family income assessment, please contact laptopbursary@hud.ac.uk. 
• Accessing University Systems 
  The University IT helpdesk is available to support you accessing University systems. Please see our Computing and Library Services website for a range of guidance. You can also contact IT Support via it.support@hud.ac.uk or 01484 473737. 

 

Insight contacts

• Insight order queries 
  If you have any queries during the order or delivery process or with the tracking details in your delivery confirmation, please contact dg-eu-uohcustomersupport@insight.com
  . 
• Setting up your laptop
  If you have any queries on receipt of your device or getting started please contact dg-eu-uohcustomersupport@insight.com
  . 
• Guarantees, faults and warranties 
  On receipt of your laptop you own the device and any faults with the device will need raising and resolving with Insight. Please contact dg-eu-uohcustomersupport@insight.com
  .

 

Anything else 

For any other queries related to the Laptop Bursary scheme, please contact laptopbursary@hud.ac.uk.