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The best way for us to get to know you and your requirements is by booking an appointment with us. Students are usually matched with a specific Disability Adviser depending on their course.

All our appointments are booked via iPoint. You can contact them on 01484 471001, drop them an email to, or visit in person at iPoint, Level 4, Student Central (opening hours: 8.00am–6.00pm term time and 9.00am-5.00pm summer and Christmas holidays).

All appointments will be held in one of the Wellbeing and Disability Services private advice rooms. These are located on Level 4 of Student Central. Our appointments allow you to explore your requirements in a confidential space with one of our advisers. We offer on-going support as needed and we can also refer you to specialist organisations that may be able to offer tailored support and advice specific to your personal welfare needs.

You may also be recommended a support worker (sometimes referred to as a non-medical helper) either through the Disabled Students' Allowance or through your Disability Adviser. If so, Disability Services have a range of different support workers. These include:

  • Specialist support tutor
  • Study mentors
  • Notetakers
  • Campus support - assistance in getting around the campus and using facilities
  • Library support
  • Research assistance
  • Study buddy - assistance to settle in to University and student life
  • British Sign Language Interpreters
  • Teacher of the Deaf/Language Support.

We also arrange exam support workers such as amanuensis (scribe), readers and prompters. We co-ordinate this support with your academic school.