Computing Helpdesk
Find out information about the computing helpdesk.
Engineering Support
Find out more about how our engineering staff can help you.
Music Technology Support
Find out more about how our music technology support staff can help you.
Technical Support Team
Computing Helpdesk Support
Our helpdesk is open for urgent walk-ins and equipment booking at the following times below. You can find us in Sparck Jones, Level 1, Room 13 (SJ1/13).
Working hours during term-time:
Monday to Friday, 9am – 4pm
If you cannot visit us directly we can be contacted in the following ways:
E-mail: it.sce@hud.ac.uk
Tel: 01484 258400 (during working hours only)
PLEASE NOTE: Problems with email should be reported to computing services help desk in the library
Report a fault
All faults or issues should be directed to https://hud.topdesk.net/, start by using the self-service portal to resolve your issue.
You can report problems directly on the contact details above.
Engineering Support
The Engineering technicians provide a bespoke service for both undergraduates and to our school’s extensive research facilities. In the first instance, please can you kindly email the appropriate team leader from the list below who will contact promptly to discuss your request, and therefore requirements moving forwards.
School technical services manager
Darren Sugden, SJ1/05, d.sugden@hud.ac.uk
Automotive staff
Martin Gargett, Team Leader, LW3/07a, M.Gargett@hud.ac.uk
Luke Barron, Senior Technician, LW3/04a
Gary Grant, Senior Technician, LW3/04
Mechanical staff
Richard Bailey, Team Leader, LW4/05, r.d.bailey@hud.ac.uk
Ben Lear, Senior Technician, LW4/05
Jake Smith, Senior Technician, LW4/05
Nigel Smith, Senior Technician, LW4/05
CPT technical staff
Andrew Bell, Machine Tool Applications Engineer (CPT), TC/11
Matthew Boon, (Dr) Electro-Mechanical Engineer (CPT/EPSRC)
IRR technical staff
Barnaby Bryce, Test Applications Engineer (mechanical) T5/07
Electrical & Electronics staff
David Bray, Team Leader, SJG/01a, d.m.bray@hud.ac.uk
Ben Darling, Technician, SJG/01a
Ellis Leedham, Trainee Technician, SJG/01a
Steven Gallagher, Senior Technician, SJG/01a
Music Technology Staff:
Mark Wendl, Senior Technician, LW4/04, M.Wendl@hud.ac.uk
Music Technology Support
This is where music technology equipment can be loaned and studio bookings made, the stores are located in the Technology Block on corridor T4.
Email: bluerooms@hud.ac.uk
Web: www.blueroomsonline.co.uk
Phone: 01484 472695
Mark Wendl, Senior Technician (Music Technology), LW4/02a 01484 471181