Based in the heart of Student Central, the iPoint is your gateway to Student Support Services and much, much more. As the main reception for Student Central, our Customer Support Advisers and Student Associate team are available to offer assistance to students, staff and visitors. No question is ever too serious, or too silly, just ask us as we are here to help.

Distance learning students are welcome to contact iPoint or the Distance Learning Unit at dl-support@hud.ac.uk for support.

Desk Opening Times:   Open  Mon - Fri  8.30 am - 5.00 pm

Contact Us: Telephone: 01484 471001  | email: ipoint@hud.ac.uk

Hudhelp: Many of our services can be requested via Hudhelp


How we can help


Wellbeing and Disability Services appointments

Appointments with Wellbeing and Disability Services to help with personal wellbeing or additional support requirements.


Official documents and letters

If you need proof of student status, we can provide a range of documents to help. PDF versions can be downloaded via MY HUD > QUICK LINKS > MY DETAILS > DOCUMENTS or printed copies are available from the iPoint desk in Student Central.


Student ID cards

Find out what to do if you've lost your student ID card and need a replacement.


MyHud support

MyHud is your student portal to a range of essential resources. We can help you to access it and update your details.


Careers and employability

Careers guidance, part-time jobs, help with CV's and more. Find out about how you can access careers and employability support.


International students

From replacement cards to bank account letters, information about how we can support you as an international student.


Financial support

If you have any money worries, we can help you access certain types of financial support and make contact with Student Finance.


Directions and Campus tours

We have a beautiful campus we'd love to show you round. Directional advice and information about campus tours.


About us

Hopefully we will be a familiar stop throughout your student journey, so why not get to know us a little better?

Related Links


Discover all the library has to offer, including books, e-books, DVD's, work spaces and more.


Information on University regulations, policies, graduation, how to obtain official documents etc. 

Computing Services

Information regarding all your University-related IT issues and questions.

Student safety

Support with staying safe around campus, including information on our Safer Student Officer, Security and reporting incidents.

Student Records

Information for current or prospective students regarding enrolments, re-registration, transferring courses and more.