Frequently Asked Questions

How is my student finance paid?

If your application is fully approved by Student Finance England (SFE), once you have enrolled on your course the University will electronically confirm your attendance to SFE. When SFE receive this electronic confirmation it triggers the release of the first payment into your account, which is usually 3-5 days from the day you enrol.

How do I check, or change, my bank details with SFE?

Any changes you need to make with SFE you should always do so by logging in to your online account with SFE. SFE will never email you asking you to click on a link to check / change your personal information such as bank details (fraudsters will though).

Do you provide the letter I need to open a bank account?

Self-service letters can now be downloaded as a PDF from your MyHud account. You can access this via MyHud > Quick links > My details > Documents.  You can also visit the iPoint helpdesk, where they will be able to print a letter for you.

I set up a Recurring Card Payment (RCP) to pay my Tuition Fees, but I’ve replaced my bank card, what should I do?

You can phone 01484 472210 or join one of our drop-in sessions (details below) to give us your new card details, and we can change your details so the fee payment will be taken from the correct card.

I don’t know if I’m going on placement next year or straight to final year, how should I apply for my student finance?

It’s best to apply for whichever scenario you think is most likely, choosing your course on the Student Finance England (SFE) website (year 3 of the 4 year option is placement year, year 3 of the 3 year course is going straight to final year). If any of the course details change you can notify SFE of the changes so they can update your application.

Consent to Share

If you'd like us to contact Student Finance England on your behalf, you should set up Consent to Share. Please follow the steps below:

  • Call SFE on 0300 100 0607
  • Quote your Student Support Number (SSN) or Customer Reference Number (CRN)
  • Advise you wish to set up consent to share for your University: University of Huddersfield
  • They will ask you to confirm the University address: Queensgate, Huddersfield, HD1 3DH
  • They will ask what our relationship is: HEP - Higher Education Provider
  • They will ask you for a password - this can be any word of your choice, and should be different to your account login password.

You should then email your student number, CRN/SSN and your Consent to Share password to sfo@hud.ac.uk and we can then contact SFE on your behalf.

How can I contact you?

We host daily drop-in sessions via Teams to help students with urgent financial queries.  You can join the 10am-12pm session here or the 1-3pm session here.  We also offer private appointments if you would like to discuss any finance issues confidentially, please click here to book an appointment. 

If your query is not urgent, please email us: sfo@hud.ac.uk, or you can call us on 01484 472210 between 9am-4.30pm.