Offer practical support such as going to appointments with them.
Do not force the person to report if they do not want to. Respect their decision.
Do not try to control the situation, it is important for the survivor to be in control over what happens next.
If you are a member of staff, keep a record of what was disclosed. Make a note of the facts, you do not need to include your opinion or other subjective statements. Also, make a note of the guidance that you have given.
Keep notes in a secure and confidential space because you may need to find them or share them in future, if for example, the survivor decides to make a formal report.
Please be aware that notes could be used if the case goes to court. You could be called as a witness and your notes could be classed as evidence. Make sure your notes are clear and accurate.