University Quick Start

Where to get help

If you are unsure or struggling to get started, please ask for help. University staff are very friendly and helpful so if you are having problems with any aspect of getting started please get in touch.

• The website for university students is available at https://students.hud.ac.uk - there are many help resources available on the site.
• HudHelp is an online help portal that provides help and guidance on many subjects. You can access HudHelp at https://hudhelp.hud.ac.uk 
• The iPoint is the University’s first line support service. There are iPoint help desks in the Student Central, Daphne Steele, and Barbara Hepworth buildings.  iPoint can resolve a wide range of general queries or signpost you to the right specialist support.  Visit a help desk, email ipoint@hud.ac.uk  or call 01484 471001
• The IT Service Desk provide IT Support, you can visit in person at the University Library help desk, call 01484 473737 or email support@hud.ac.uk.
• IT training is available from our Digital Skills team. Please visit the Digital Skills hub for further information on what the team can offer, including face to face support.

Your Students' Union

Offering a wide range of social events, as well as being home to a massive range of clubs, societies and volunteering opportunities, your Students’ Union is led by students for students and they're here to help you feel part of the Huddersfield community, gain new skills and meet new people.
 
To find out more about what they have going on follow them on Facebook, Instagram, Twitter and TikTok @huddersfieldsu or visit the SU website.
 
If you are in need of any independent advice or support on anything related to your university experience, the Students’ Union offers you independent advice and support. You can get in touch via students.union@hud.ac.uk. Or contact the SU Advice Centre directly.