1. Download the MyHud App or Log in to MyHud via the web
Go to MyHud to access your timetable, emails, Brightspace, print credits, tutor and personalised information. You can access the MyHud website, or you can download the MyHud app from the Apple App Store (for Apple devices) or Google Play Store (for Android devices). Using MyHud will enable you to access most digital resources through a single sign on.
On your first login to MyHud, you will be asked to enter your username (your student email address e.g. U2012345@unimail.hud.ac.uk) and password (initially set as your date of birth – in the format ddmmmyy e.g. 15jan02 – note the month is all lowercase). If you are a re-registering student, your password will stay the same as it was last term.
If you are a PGR student, you will be asked to enter your username (email@example.com people will have a number, N, to distinguish between duplicate names). Your password will initially be set as your date of birth (in the format ddmmmyy - e.g. 15jan02). If you are a re-registering student, your password will stay the same as it was last term.
Once the security steps have been completed you will be taken to MyHud where you can access:
Your timetable - this details all your scheduled sessions, providing information on your meetings both face to face and online. Check this regularly as any updates and changes will be posted here first. You can find more information on understanding your timetable on the timetable information pages.
Your university email - this will be used for all important correspondence and you are expected to check it regularly.
News and announcements - to keep you posted on the widest range of University activities, events and news.
2. Change your password
During the first 14 days after enrolment you are required to change your password.
If you are on campus, please log on to any on-campus PC, then press the Ctrl, Alt and Delete keys at the same time. You will be presented with some options, including 'change a password'. You must know your current password to use this option.
Support by telephone
Call IT Support on 01484 473737. Telephone support is available 24 hours a day, 7 days a week, 365 days of the year.
Support by email - email IT support at firstname.lastname@example.org. Email enquiries are responded to only during Help Centre opening hours and it may take up to 24 hours to receive a response to your request.
You are welcome to change your password at any time within the 14 day period. However, if you do not manage to change your password within the 14 day period, your account will be locked out and you will need to visit the Password Reset Systemto unlock it. If this does not work for you, please contact IT Support on email@example.com or call 01484 473737 to get it unlocked.
This virtual learning environment housesyour course and academic information. Lectures, readinglists, timetabled meetings with tutors and fellow students can be accessed viaBrightspace. You will submit some of your assignments via Brightspace and receive results. Your course leaders will post tasks and make regular announcements here, so getting familiar with Brightspace is crucial in getting ready for University.
Your induction resource, University Induction 2020-21, will provide you with information and activities to start your year. It has been designed to enable you to start now and complete it independently. It contains lots of important information, so you may wish revisit it later in the year.Content includes:
Preparing for University study,learning and research.
Digital resources, tools and training.
Your support, facilities and resources.
Library facilities, services and support.
5. Check your connection
Once you have activated your IT account (see step 1), have a go at doing the following to see that everything is working.
Test your microphone by logging in to Microsoft Teams and following the Micrsoft Teams instructionsto make a test call with an automated service.
You can access Microsoft 365 online or choose download copies that you can use on your PC. These are free to students via the University without need for student to purchase their own licences. More information can be found on the Office 365 apps page.
6. Find yourmodules, tutors and groups
Your course will be made up of modules. You can find all your modules in Brightspace.Each module will have an introduction announcement to welcome you. You will be able to explore each module and get a sense of the learning journey ahead of you. Your first session will be listed on your timetable in MyHud.
7. Explore Microsoft Teams
Microsoft Teams is one of the key places we will meet online and learn together. Meeting, sharing and chatting very quickly becomes familiar and straightforward. You can find more detailed information on accessing Teams in the University Induction resource, or you may wish to review theguide to Microsoft Teams to get started.
Please ensure you use your University credentials to sign in to Teams, for example firstname.lastname@example.org or email@example.com.
8. Your Personal Academic Tutor
Every taughtstudent is allocated a Personal Academic Tutor (PAT) who will be an academic in your school. You will be offered the opportunity to meet with your PAT five times per year.PATs are there to help you get the most out of your time at University, and to discuss academic progress so that you can achieve your best, and to direct you towards appropriate support services such as wellbeing and finance.
It can take a couple of weeks at the start of term to allocate your PAT. Your PAT will schedule a meeting with you early in your first term. Once allocated you will be able to identify your PAT via MyHud and many PATs will be using the PAT module in Brightspace to coordinate your support and arrange meetings.