Frequently Asked Questions

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I need support or help

From accessing food vouchers to booking a counselling appointment, discover the frequently asked questions around support for yourself.

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I'm worried about someone

Get advice and information on seeking support for someone else.

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Safety queries

Find out more about the support from the University if you, or someone you know, has experienced a crime.

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Carer and care leaver queries

Get answers around support if you're pregnant, have dependent others, are a carer or are a care leaver.

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You said, we did

We really value your feedback! Discover a few of the ways we've acted on your feedback, and have the opportunity to provide us with a comment, compliment or complaint yourself.

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Customer Service

Student Services (including ActiveHud, Careers, Disability, GPA, Jo Cox More in Common Centre and Wellbeing), are committed to providing high quality customer service, please take a look at our service standards.