iPoint
In the first few weeks at uni, you might have questions about your Student Finance, your timetable or simply how to get to your lecture. Later in the year, you might want advice on postgraduate study or getting a job. Whatever you need, iPoint is the place to come for help. Our friendly and welcoming Customer Support Team offer a wide range of services and support to help you with all your academic and personal wellbeing questions. We can also help you to access more specialist support.
No question is ever too serious or too silly. iPoint is here to help you make the most of your university experience.
Locations: Student Central, Barbara Hepworth Building and Daphne Steele Building. See Map.
Desk Opening Times: Monday - Friday 8.30 am - 5.00 pm
Contact Us: Tel: 01484 471001 | Email: ipoint@hud.ac.uk
Hudhelp: Many of our services can be requested via Hudhelp
About us
Hopefully we will be a familiar stop throughout your student journey, so why not get to know us a little better?
Wellbeing and Disability Services appointments
Appointments with Wellbeing and Disability Services to help with personal wellbeing or additional support requirements.
Official documents and letters
If you need proof of student status, we can provide a range of documents to help. PDF versions can be downloaded via MY HUD > QUICK LINKS > MY DETAILS > DOCUMENTS or printed copies are available from the iPoint desk in Student Central.
Student ID cards
Find out what to do if you've lost your student ID card and need a replacement.
Graduation and Certificates
Whether you're looking forward to your graduation or wondering how to verify your qualifications once you've completed your degree, our Awards and Graduation webpages have you covered. Find easy guides and all the info you need for a smooth transition from student to graduate!
MyHud support
MyHud is your student portal to a range of essential resources. We can help you to access it and update your details.
Careers and employability
Careers guidance, part-time jobs, help with CV's and more. Find out about how you can access careers and employability support.
International students
From replacement cards to bank account letters, information about how we can support you as an international student.
Financial support
If you have any money worries, we can help you access certain types of financial support and make contact with Student Finance.
IT Services
For all your technology needs, visit the IT Support webpages. Find comprehensive guides and resources to help with accessing IT facilities both on campus and at home.
Course Admin Information
For enquiries relating to your Course, please find Information here.
Frequently Asked Questions
Find the answers to commonly asked questions on our FAQs page
Related Links
Library
Discover all the library has to offer, including books, e-books, DVD's, work spaces and more.
Registry
Information on University regulations, policies, graduation, how to obtain official documents etc.
Computing Services
Information regarding all your University-related IT issues and questions.
Student safety
Support with staying safe around campus, including information on our Safer Student Officer, Security and reporting incidents.
Student Records
Information for current or prospective students regarding enrolments, re-registration, transferring courses and more.