iPoint

MyHud support

The student hub, MyHud, is your portal to a range of essential resources which will help with university life.  At the iPoint, we are happy to help you access its tools and services, including updating your address details*. If there is something you are struggling with and we are not directly able to help, we will be able to get you in touch with the people who can.

MyHud can be used to check details such as:

• Timetable
• Attendance
• Extension requests
• Personal details

*Most students can amend their own address details, with the exception of international students, whose home addresses can only be amended by a University staff member at the International Office. Details such as name, title or gender need to be changed by the Student Records team, or the International Office.

Financial support

At the iPoint, we can assist you by providing basic financial support and advice, including information on the Access to Learning fund. If you are returning a completed Access to Learning Fund form, please scan this and send it to studentfinancialsupport@hud.ac.uk along with any additional evidence that Student Finance may request from you.

We can also help you get in touch or make an appointment with Student Finance. If you would like to contact them directly, you can email them at sfo@hud.ac.uk. Please check in at iPoint in student central for your appointment. 

International students

As an international student, we can help you by assisting with pre-enrolment, and provide you with services such as replacement student ID cards, Fee payments, proof of study letters and appointments with specialist services. For all other non-academic related enquiries, such as advice on immigration, visas, changing personal details and funding advice, you should access the International Office for support.

For any fee related queries you can contact the Student Finance Office or email them at: sfo@hud.ac.uk

We can help you get in touch with the International Office team if their helpdesk is closed. If you would like to contact them directly, you can phone them on 01484 957505 or email them at international.office@hud.ac.uk You can join their Drop-in Sessions also. 

We can help you get in touch with the Visa/Immigration team. You can also contact them directly, you can email them at immigration@hud.ac.uk or join their Drop-in Sessions